Earlier this month, I wrote this post about my experience using Commonwealth Connect, a relatively new app affiliated with the website seeclickfix.org that allows citizens to report issues like potholes and graffiti directly to city officials in participating communities (including Fall River and New Bedford).
At the time of my post, Fall River residents were using this tool like it was going out of style, while New Bedford had yet to embrace the platform. Fortunately that appears to be changing thanks to a recent press conference where New Bedford officials promoted the use of the app/website in conjunction with its ‘Graffiti-free NB’ program. Since the event only focused on the role of this tool in helping the city identify and remove graffiti, it’s no surprise that the bulk of reports–and city acknowledgements and responses–focus on this problem alone.
This explains the relative success of my use of Commonwealth Connect earlier this month. While the faded crosswalks I reported have gone unacknowledged, the city responded promptly to the three instances of graffiti I documented. Not only were those reports acknowledged, but they were also closed–that is, fixed–on December 19.
Pretty good, right? Now, here’s hoping those crosswalks are acknowledged and addressed once the temperatures warm up enough for road painting. After all, graffiti is a nuisance, but unpainted crosswalks threaten public safety, discourage walkability…okay, I’ll stop. Until then, keep it up, New Bedford, and keep on keeping on, Fall River!