Report title: NB Line Shuttle Evaluation: Year 3 (2014)

Author(s): David Borges

Report date: 2014

Sponsor: New Bedford Whaling National Historical Park and Southeastern Regional Transit Authority (SRTA)

Services: program evaluation, survey research, qualitative research

Issue areas: transportation, economic development, Gateway Cities

Summary: During the summer of 2012, the PPC conducted a baseline evaluation of the NB Line, a shuttle service being piloted over three years by the New Bedford Whaling National Historical Park and operated by Southeastern Regional Transit Authority (SRTA). This report presents an analysis of Year 3 of the shuttle’s three-year pilot phase and employs a similar methodology to the 2012 and 2013 reports, including key informant interviews, passenger surveys, observations conducted while riding the NB Line, and a random sample telephone survey of greater New Bedford residents. Additional data was provided by the National Park Service and SRTA.

Report link: NB Line Shuttle Evaluation: Year 3 (2014)